Privacy Policy

Depending on how you interact with Alpine Marketing, we may collect the following categories of information:

Information You Provide to Us

This may include:

• Name
• Email address
• Phone number
• Business name
• Business address
• Job title
• Information submitted through contact forms or lead forms
• Marketing goals, budgets, service preferences, and project information
• Communications you send to us
• Files, images, videos, captions, advertising materials, and other content you provide
• Billing or transaction-related information when applicable

We only collect information that is reasonably necessary to provide our services, communicate with you, operate our business, or fulfill another disclosed purpose.

When you visit our website or use certain Alpine Marketing services, we may automatically collect information including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referral sources
• Approximate geographic location
• Date and time of visits
• Website interactions
• Advertising and analytics identifiers
• Cookie and similar technology information

We may use analytics tools and advertising technologies provided by companies such as Google and Meta to understand website performance, measure advertising effectiveness, improve our services, and deliver relevant advertising.

Alpine Marketing may use lead-generation forms through our website or third-party platforms such as Facebook, Instagram, Google, LinkedIn, TikTok, or other advertising services.

When you voluntarily submit information through one of these forms, we may use that information to:

• Contact you regarding your inquiry
• Provide information about our services
• Schedule consultations
• Prepare marketing proposals
• Follow up regarding potential services
• Maintain customer and prospective customer records
• Measure advertising effectiveness

Submitting a form does not automatically create a client relationship with Alpine Marketing.

When a business becomes an Alpine Marketing client, we may collect and process information necessary to provide marketing services.

This may include:

• Business contact information
• Branding materials
• Website information
• Advertising account information
• Social media account information
• Marketing assets
• Customer or lead information provided by the client
• Campaign performance information
• Social media content
• Analytics and reporting information

When Alpine Marketing processes personal information on behalf of a client, the client may be the business responsible for determining how that information is collected and used.

Alpine Marketing may provide software or services that allow authorized users to connect third-party accounts, including:

• Facebook
• Instagram
• LinkedIn
• TikTok
• YouTube
• Google services

When you choose to connect one of these accounts, Alpine Marketing may receive information authorized by you and permitted by the applicable platform.

Depending on the permissions you approve, this may include:

• Account or page name
• Account identifiers
• Profile information
• Pages, channels, or business accounts you manage
• Access permissions
• Authentication or authorization tokens
• Posts and media
• Scheduled content
• Content performance information
• Engagement or analytics information
• Other information necessary to provide the features you request

Alpine Marketing does not require or intend to collect your third-party platform password. Authentication is generally handled directly by the applicable platform through its authorization process.

We use connected-account information only to provide authorized functionality, such as:

• Connecting a social media account
• Selecting the appropriate client or business account
• Uploading or publishing content
• Scheduling posts
• Managing approved content
• Displaying account or content information
• Retrieving permitted analytics
• Maintaining account connections
• Troubleshooting platform integrations

We will not intentionally publish, modify, or delete content through a connected social media account except as authorized by the user or as necessary to perform a feature the user has requested.

Certain Alpine Marketing services may use YouTube API Services or other Google APIs.

By connecting a Google or YouTube account, users authorize Alpine Marketing to access only the information and permissions presented during Google's authorization process.

Information obtained through YouTube API Services may be used to provide functionality such as:

• Connecting a YouTube channel
• Uploading authorized video content
• Scheduling or publishing content where supported
• Displaying video or channel information
• Retrieving permitted performance information
• Managing content as directed by the authorized user

Alpine Marketing's use of information received from Google APIs will comply with applicable Google API policies.

Users should also review the Google Privacy Policy.

Users may revoke Alpine Marketing's access to their Google or YouTube account through their Google Account security and connected-app settings.

Revoking Alpine Marketing's access does not necessarily delete information previously stored by Alpine Marketing. Users may separately request deletion as described in the Data Deletion section below.

We may use personal information to:

• Provide marketing and advertising services
• Operate our website and software
• Manage client accounts
• Schedule and publish authorized content
• Manage advertising campaigns
• Communicate with clients and prospective clients
• Respond to questions and requests
• Provide customer support
• Create reports and analytics
• Improve our services and software
• Protect against fraud or unauthorized activity
• Maintain system security
• Comply with legal obligations
• Enforce agreements
• Maintain business records
• Promote Alpine Marketing where permitted by law

We will not use information obtained through third-party platform integrations for materially unrelated purposes without appropriate notice or authorization.

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

• Remember website preferences
• Understand website traffic
• Measure advertising performance
• Determine how visitors interact with our website
• Improve website functionality
• Conduct advertising or remarketing where permitted

Third-party services may also place or access cookies or similar technologies according to their own privacy policies.

Where required by applicable law, users may be provided with additional choices regarding cookies, targeted advertising, or tracking technologies.

Alpine Marketing may share information with companies or individuals that assist us in operating our business and providing services.

These may include:

• Website hosting providers
• Cloud storage providers
• CRM providers
• Advertising platforms
• Social media platforms
• Analytics providers
• Software providers
• Contractors
• Payment processors
• Professional advisors
• Technology and security providers

These organizations may process information only as necessary to perform services for Alpine Marketing or as otherwise permitted by law or their applicable agreements.

We may also disclose information when reasonably necessary to:

• Comply with a legal requirement
• Respond to lawful governmental requests
• Protect Alpine Marketing's rights or property
• Protect users or others
• Investigate suspected fraud or security incidents
• Enforce contracts or policies
• Complete a merger, acquisition, sale, restructuring, or similar business transaction

Alpine Marketing does not sell personal information to third parties for monetary payment.

However, certain advertising, analytics, cookie, pixel, or similar technologies may qualify as the “sharing” of personal information, targeted advertising, or similar activity under certain privacy laws.

Where required by applicable law, users may have the right to opt out of these activities.

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Maintain active client relationships
• Complete requested transactions
• Maintain legitimate business records
• Meet legal or contractual obligations
• Resolve disputes
• Maintain security
• Enforce agreements

Retention periods may vary depending on the type of information and the service involved.

Information received through third-party APIs may be refreshed or deleted in accordance with applicable platform requirements.

You may request deletion of personal information maintained by Alpine Marketing by contacting us using the information provided at the bottom of this Privacy Policy.

Please include enough information for us to reasonably identify your account and the data you want deleted.

When applicable, we may need to verify your identity before completing your request.

Upon receiving a valid deletion request, Alpine Marketing will delete or de-identify applicable personal information unless retention is required or permitted for legal, security, contractual, fraud-prevention, or other legitimate purposes.

Deleting information stored by Alpine Marketing does not necessarily delete information stored directly by Facebook, Instagram, Google, YouTube, LinkedIn, TikTok, or another third-party platform. Users should manage information stored by those platforms through the respective platform.

Users may also disconnect or revoke Alpine Marketing's access to connected accounts through the applicable third-party platform's account or security settings.

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you
• Request information about how your personal information is used
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request a portable copy of certain information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information
• Limit certain uses of sensitive personal information
• Withdraw consent where processing is based on consent
• Appeal certain decisions regarding privacy requests
• Receive equal treatment for exercising applicable privacy rights

These rights are subject to applicable law and may not apply in every circumstance.

To submit a privacy request, contact Alpine Marketing using the contact information below.

We may request information necessary to verify your identity before processing certain requests.

If you provide your email address or phone number, Alpine Marketing may use it to communicate with you about your inquiry, account, project, or services.

Where you have consented to receive marketing communications, we may also send promotional communications.

You may unsubscribe from marketing emails using the unsubscribe option contained in the communication or by contacting us.

If Alpine Marketing offers SMS or text-message communications, applicable message and data rates may apply. You may opt out of marketing text messages by replying STOP or using another opt-out method provided in the message.

Alpine Marketing uses reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, authentication systems, encrypted connections, limited employee access, and security practices appropriate to the information being processed.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Our website and services may contain links to or integrations with third-party websites and services.

Alpine Marketing does not control the privacy practices of these third parties.

Your use of services operated by Facebook, Instagram, Meta, Google, YouTube, LinkedIn, TikTok, or other companies is also governed by the applicable company's own terms, privacy policy, and platform rules.

We encourage users to review the privacy policies of any third-party services they use.

Alpine Marketing's services are intended primarily for businesses and adults.

We do not knowingly collect personal information from children under the age of 13 through our website or services.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information.

Alpine Marketing is based in the United States.

If you access our services from outside the United States, your information may be transferred to and processed in the United States or other locations where our service providers operate.

Where required, we will process personal information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal obligations, or third-party platform requirements.

When changes are made, we will update the effective date shown at the top of this Privacy Policy.

Material changes may be communicated through our website, software, or another appropriate method.

If you have questions about this Privacy Policy, want to exercise a privacy right, or want Alpine Marketing to delete information associated with you or a connected account, contact us at:

Alpine Marketing

South Carolina, United States

Email: rgauthier@alpinemarketingsc.com

Website: AlpineMarketingSC.com

Mailing Address: 102 Sycamore Ridge Drive, Simpsonville, SC, 29681

When submitting a data deletion or privacy request, please include your name, email address, business name if applicable, and enough information for us to identify the relevant account.